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Competitive Advantage-Competitive Advantage operates three business to business websites including markingpendepot.com, mroprofessional.com, and thegluedepot.com. Established in 1993, we are a Manufacturers Representative representing companies that manufacture adhesives, caulking guns, abrasives, specialty chemicals, pneumatic fittings and accessories, hose reels, and tools. Sales from all websites are made in conjunction with authorized factory distribution partners.
Order Entry-Orders entered on the website receive confirmation of the order and shipment via email. We accept Visa, Mastercard, and American Express. You will also receive a confirmation of shipment with a tracking number. You may also contact us at 888-396-3848 to order by phone.
Terms-Net 30 day terms are available. Request a standard credit applications and fax it to 714-997-0877. Please allow 7 days for credit approval.
Shipping-Orders over $50 qualify for free shipping via Federal Express Ground. Orders for gallons, five gallon pails, 55 gallon drums, and International orders must "order" freight from the freight surcharge category of the website. Pail and drum shipping charges are listed. Internatinal orders will be weighed and you will be advised of the shipping cost.
Returns-All unused products are returnable for full refund if returned within 14 days with a copy of the original invoice and return authorization number. Because of the limited shelf life of most products the batch number on the returned product must match the batch number on the original shipment and the package must be received in good condition. |
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